Monitoring
A problem-in-the-making need not always become a problem. With ongoing monitoring and alerts, our team successfully identifies and works to prevent outages and faults for our clients on a daily basis.
A typical scenario, among others, is identifying a quickly-filling server drive and investigating, expanding, or working with the client to compact or remove data to avoid a crash and user impact.
Monitoring can also help identify overloaded servers before they crash, or a failure that has been ‘taken up’ by system failsafes, but must be attended to quickly to avoid a full outage. And it helps inform future purchases by identifying where pressure points exist on your network.
Monitoring is always a recommended inclusion for a complete managed IT arrangement